What we learned by abandoning the shackles of an office to become a remote company
In December 2013, all full time employees at Customer.io were in the same office in New York City. Late last year we tried a 2 month experiment with remote working and had great results. This gave us the confidence to decide at the end of 2013 to make it ok for people to be distributed. We made that decision public in our Annual Report and many people have been curious about how our experiment has been going.