Work from Home & Productivity: Evidence from Personnel & Analytics Data on IT Professionals
·BFI·Michael Gibbs, Friederike Mengel, Christoph Siemroth
Using personnel and analytics data from over 10,000 skilled professionals at a large Asian IT services company, we compare productivity before and during the work from home (WFH) period of the Covid-19 pandemic. Total hours worked increased by roughly 30%, including a rise of 18% in working after normal business hours. Average output did not significantly change. Therefore, productivity fell by about 20%.