Working Remotely? Selection, Treatment, and the Market for Remote Work

Jul 3, 2023 · Federal Reserve Bank of New York · Natalia Emanuel, Emma Harrington

How does remote work affect productivity and how productive are workers who choose remote jobs? We estimate both effects in a U.S. Fortune 500 firm’s call centers that employed both remote and on-site workers in the same jobs.

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Working Remotely? Selection, Treatment, and the Market for Remote Work

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