From the visionary head of Google’s innovative People Operations comes a groundbreaking inquiry into the philosophy of work-and a blueprint for attracting the most spectacular talent to your business and ensuring that they succeed.
“We spend more time working than doing anything else in life. It’s not right that the experience of work should be so demotivating and dehumanizing.” So says Laszlo Bock, former head of People Operations at the company that transformed how the world interacts with knowledge.
This insight is the heart of Work Rules!, a compelling and surprisingly playful manifesto that offers lessons including:
- Take away managers' power over employees
- Learn from your best employees-and your worst
- Hire only people who are smarter than you are, no matter how long it takes to find them
- Pay unfairly (it’s more fair )
- Don’t trust your gut: Use data to predict and shape the future
- Default to open-be transparent and welcome feedback
- If you’re comfortable with the amount of freedom you’ve given your employees, you haven’t gone far enough.
Drawing on the latest research in behavioral economics and a profound grasp of human psychology, Work Rules! also provides teaching examples from a range of industries – including lauded companies that happen to be hideous places to work and little-known companies that achieve spectacular results by valuing and listening to their employees.
Bock takes us inside one of history’s most explosively successful businesses to reveal why Google is consistently rated one of the best places to work in the world, distilling 15 years of intensive worker R&D into principles that are easy to put into action, whether you’re a team of one or a team of thousands.
Work Rules! shows how to strike a balance between creativity and structure, leading to success you can measure in quality of life as well as market share. Read it to build a better company from within rather than from above; read it to reawaken your joy in what you do.
Laszlo Bock: Education Lessons from Work Rules! That Will Transform How You Live and Lead
Laszlo Bock shares lessons that are key to building successful education organizations. He discusses culture, failure/experimentation, bias, and importance of social/emotional learning.
Laszlo Bock | Talks at Google on YouTube.
Work Rules! Quotes
“All it takes is a belief that people are fundamentally good – and enough courage to treat your people like owners instead of machines. Machines do their jobs; owners do whatever is needed to make their companies and teams successful.”
“Work is far less meaningful and pleasant than it needs to be because well-intentioned leaders don’t believe, on a primal level, that people are good. Organizations build immense bureaucracies to control their people. These control structures are an admission that people can’t be trusted. Or at best, they suggest that one’s baser nature can be controlled and channeled by some enlightened figure with the wisdom to know what is best.”