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Sales Development Representative

Flatfile

Enable seamless data transactions between every organization in the world

Sales Development Representative

About us:

At Flatfile, we believe that humans shouldn’t have to struggle to use the data that drives our work forwards. We create beautiful, human-centric experiences to remove the barriers between people and data. We’re automating every repetitive and painstaking process involved in teaching machines what data is and where it should go.

Want to join us?

We’re not just looking for someone to punch a clock. Calling humans “resources” gets you scowls from our COO. We crave your diverse perspective and your desire to solve the most unique challenges at the intersection of data and design.

About the role:

What do a grocery store, early stage e-commerce startup, and Fortune 500 insurance company all have in common? They are all Flatfile customers, for one.

Regardless of segment or geography, accessing usable data quickly is a baseline requirement for operating your business today. Flatfile serves as a crucial bridge between messy, 3rd party data and our customers' systems. We view it as both a challenge and an opportunity: to serve every company in the world.

As a Sales Development Representative at Flatfile you will be a key member of the team building personal relationships and making our prospective customers successful, while driving sales through engaging with inbound and outbound leads.

You’ll wear a suit some days and flip-flops others. You’ll be talking to CEOs and CSMs, engineers and designers, as they come to Flatfile looking for a solution to their data onboarding problems. And your primary responsibility will be guiding each individual’s interaction with Flatfile towards a successful outcome.

Practically speaking, some of your responsibilities will include:

  • Initiating first steps in the sales cycle by scheduling meetings with prospective clients
  • Qualifying and prioritizing inbound leads generated by marketing
  • Running discovery conversations with prospects to assess need and willingness to pay
  • Identifying and sourcing a large volume of new prospects through outbound channels like email and phone
  • Work alongside an account executive to close qualifying leads and prospects
  • Tracking all activity in CRM and related systems
  • Collaborating directly with the our Go To Market lead quality
  • Delivering relevant information from the market back to the Product team to drive prioritization decisions

To succeed in the role, you’ll need the following attributes:

  • You’re passionate about technology and providing a world-class customer experience
  • You are comfortable on asking detailed questions of stakeholders at all levels inside of a business, and have a proven track record of turning those conversations into successful outcomes
  • You are client focused – the desire and ability to understand the drivers of client needs
  • You are detail oriented and have strong written communication and documentation skills
  • You are confident, competitive, thorough, flexible, resilient, and tenacious
  • You are excited about managing multiple simultaneous priorities in a fast-paced environment
  • You are independently accountable for commitments and delivering the best performance by intelligent prioritization

Your success will be dependent on your enthusiasm for the problem space, ability to learn about the market quickly, and deft balancing of strategic and technical initiatives to drive customer adoption and purchase of Flatfile. You’ll play a pivotal role in the growth of our business.

Benefits

Our goal is to be the best remote company in the world. We take this very seriously, and aim to treat every employee like a million dollar hire.

  • We provide the best tools to do your work. Top of the line hardware.
  • We look for great teammates (not just great individuals). We’re team-focused here: we want to be the type of place where you’re surrounded by the best people in your career, where we all make each other better.
  • We offer 4 weeks mandatory vacation, and unlimited discretionary vacation.
  • Our values are to serve human beings (through empathy and customer focus), lead the way (by thinking hard about what we do and how we do it), and escape from comfort.
  • Practical and valuable experience at a rapidly growing startup
  • Meaningful equity ownership
  • Significant responsibility and exposure to executive-level decision makers
  • Competitive salary and commission
  • Full health, vision, and dental benefits
  • Full 401k with company matching
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