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Inside Sales Manager

Mr. Glazier

Glazing company with 3 main departments: repair, replacement, cleaning

Inside Sales Manager

Inside Sales Manager — (Inbound) for our cleaning department. Serving high-end private clients across South Florida and New York.

We are hiring an Inside Sales Manager responsible for converting incoming leads into confirmed jobs and driving daily revenue. This is a high-speed, execution-driven role. You will handle a constant flow of inbound inquiries and are expected to respond fast, quote accurately, and close efficiently. Your goal: Turn every qualified lead into a booked job with maximum revenue.

The work schedule is 10:00 AM — 6:00 PM (U.S. time) Monday through Friday.

What skills do you need:

  • Experience in sales or high-volume inbound lead conversion
  • Strong closing and communication skills
  • Ability to operate under speed and pressure
  • KPI-driven mindset
  • High ownership and discipline
  • Organized and process-oriented

What will you do:

1. Primary Focus — Convert the Leads

  • Respond to inbound leads immediately (calls, SMS, forms)
  • Close jobs with clear, confident communication

2. Manage the full flow: Lead → Quote → Confirmation

  • Track and follow up on all active leads
  • Re-engage warm and missed leads
  • Maintain zero «forgotten» opportunities

3. Prepare quotes aligned with job scope and company standards

  • Maximize revenue per booking without slowing down conversion
  • Identify upsell opportunities when appropriate

4. Maintain fast response time (target: immediate / within minutes)

  • Push for same-day bookings whenever possible
  • Capture urgent and high-intent leads before they drop

5. Coordinate with Operations

  • Work closely with Scheduling Manager to:
    • Confirm availability in real time
    • Secure cleaner allocation before confirming jobs
  • Ensure smooth handoff from sale to execution
  • Track all leads and outcomes in CRM
  • Maintain accurate statuses: New / Quoted / Booked / Lost
  • Identify reasons for lost leads
  • Maintain clean and structured pipeline daily

How to measure your success:

  • Lead-to-booking conversion rate
  • Daily and monthly revenue
  • Average ticket per job
  • Response time (speed to lead)
  • Same-day booking rate
  • Lost lead rate and recovery

Compensation

  • Base: $500/month
  • Performance: $2,500 — $3,500+
  • Total: $3,000 — $4,000+

Compensation is tied to:

  • Revenue generated
  • Conversion rate
  • Booking volume
  • Average ticket

Additional:

  • Quarterly bonuses
  • Yearly performance bonus

This role is built for speed, conversion, and revenue execution. You are not answering inquiries — you are closing business in real time.

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About Mr. Glazier

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